Our very own CSR Customer Service Representative Elis Colon has been selected as a recipient of a CISR Certified Insurance Service Representative scholarship from the MAIA Massachusetts Association of Independent Agents. This prestigious program will take Elis to the next level as a CSR. The knowledge she will gain by attending this program will be invaluable to her, our clients, and to Downey Insurance.
As a 3+ year employee of Downey Insurance Elis has shown tremendous growth in crafting her art as a CSR. Countless compliments and testimonials from clients have proven Elis a trusted member of our team. She has shown a strong commitment to learning and understanding the complex world of professionally managing massachusetts insurance for our clients. By awarding Elis this CISR scholarship the MAIA is just confirming what we already know, Elis is valued member of the insurance community and is on track to continue to grow in her career as an insurance professional. We are so proud of Elis and look forward to working with her for many years to come.